First of all I am not bitter at all, life is good! But sometimes it helps to write a nice complaint letter to companies that have wronged you. It just makes me feel better, even though most likely, nothing will come of it. This reminds me of the one time I tried to get out of a ticket by written declaration. Yeah, I don't recommend that one! Today I tried to get a nice new phone, but since I don't have $200 and am not a new customer, I was unceremoniously turned away.
"Dear Verizon,
I have been a Verizon customer for almost 10 years now. I am very frustrated with your phone upgrade policy. The fact that I have to pay full price for a new phone, unless the 2-year period is expired, is ridiculous. I do not feel rewarded at all for being such a loyal customer all of these years. Then I see new customers getting rewarded just for being new? And what do I get for being a long time customer? Well, not much.
Obviously I would be willing to pay some amount for a new phone, but I will not pay full price. So it seems to me that your upgrade policy is actually costing you money. Instead of me paying a partial amount for a new phone (for example full price, along with a rebate), I am spending no money at all in your store. I am just waiting 6 more months until I am eligible, and my phone is practically falling apart, in order to get a new phone that works well again.
In fact, it makes me so frustrated that I am going to start shopping around now for a new provider, so that when my contract is up, I might very well take my family's business elsewhere. I am starting to become more and more convinced by AT&T's funny rollover minutes commercials.
I really wish that Verizon would consider revising this policy, to make it easier and more cost effective to upgrade my phone. I am just looking for some flexibility here.
Sincerely
Kathy Wunische "
Now I'm going to find something more productive to do...
Tuesday, June 30, 2009
Sunday, June 21, 2009
Father's Day
Friday, June 19, 2009
Elementary my dear
Tuesday, June 16, 2009
Shoes shoes shoes
When you write the word 'shoe' 3 times it starts to look funny. Aaanyway, I have come to the realization lately that my daughter is going to need shoes! I never put them on her because they seemed pointless, but she will be walking soon. So now I am having fun checking out the options, and there are A LOT of options.
My favorites so far:
Converse All Star: of course, the old school, every kid needs a pair right?
Nike "Low Dunk" Sneaker: I LOVE these! Totally 80's Cool. But will she need to learn how to break dance?
Vans "Big School" Sneaker: Very sweet velcro
My favorites so far:
Converse All Star: of course, the old school, every kid needs a pair right?
Nike "Low Dunk" Sneaker: I LOVE these! Totally 80's Cool. But will she need to learn how to break dance?
Vans "Big School" Sneaker: Very sweet velcro
Wednesday, June 3, 2009
Happy Birthday Baby!
Tuesday, June 2, 2009
Design Love
My new favorite design blog is desiretoinspire.net, every day it makes me happy with its refreshing pictures and its always updated. Love. Here are some of my recent favorites...
yes please, and i'll have a piece of that cake too
someday i want to graduate to 2 couches facing each other instead of one big one. A girl can dream...
serenity now, how inviting is that bathtub
a lot of blue but I would love that bed for Carys someday, so modern and girly
aaand yes i think this laundry room would cure my laundry procrastination woes, very cool!!
yes please, and i'll have a piece of that cake too
someday i want to graduate to 2 couches facing each other instead of one big one. A girl can dream...
serenity now, how inviting is that bathtub
a lot of blue but I would love that bed for Carys someday, so modern and girly
aaand yes i think this laundry room would cure my laundry procrastination woes, very cool!!
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